Privacy Policy
This Privacy Policy describes how Ecomm Producers ("we," "our," or "us") collects, uses, and protects information when you visit ecommproducers.com, fill out our forms, or communicate with us by email, phone, or SMS.
1. Information We Collect
We collect information you give us directly when you fill out a form, request a strategy call, subscribe to updates, or send us a message. This may include:
- Your name
- Your email address
- Your mobile phone number
- Your business name, location, and industry
- Any details you choose to share about your business or marketing needs
We also collect limited technical information automatically when you use our website: IP address, browser type, device type, pages visited, and approximate location (city/region from IP).
2. How We Use Your Information
- Respond to your inquiry and schedule a strategy call
- Send you relevant follow-up communications by email and, if you opt in, by SMS text message
- Provide the lead-generation services you request
- Send account, billing, and service-related notices
- Improve our website, services, and customer experience
- Comply with our legal obligations
3. SMS Text Messages
We will only send you SMS messages if you have explicitly opted in by interacting with our website chat widget, providing your phone number, or otherwise expressly opting in. The SMS messages we send may include strategy-call confirmations and reminders, replies to your inquiry, follow-up about a service you requested, and account/service-related notifications if you become a client.
Message frequency varies. Message and data rates may apply. You can opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or email samar@ecommproducers.com.
We do not share your phone number, SMS opt-in status, or message content with any third party for their marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We share information only with service providers we use to run our business (CRM, email provider, analytics, SMS delivery), if required by law, or in a business transfer. All providers are contractually obligated to protect your data.
5. Data Retention
We keep your personal information for as long as is needed to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. If you opt out of SMS or unsubscribe from email, we keep a record of your opt-out so we can honor it.
6. Your Rights
You can access the personal information we hold about you, correct inaccurate information, delete your information (subject to our legal obligations), opt out of SMS by replying STOP, and withdraw consent for any future communications. To exercise these rights, email samar@ecommproducers.com.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is 100% secure, but we work to protect your information using industry-standard practices.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (including web beacons, pixels, and local storage) on this website to keep the site functional, analyze how visitors use it, and improve our content and services. The categories include:
- Essential cookies — required for the website to function (e.g., to remember your session when you interact with the chat widget).
- Analytics cookies — we may use third-party analytics tools to measure page views, scroll depth, and click events on aggregate, non-identifying terms.
- Advertising and conversion-tracking pixels — if we run paid advertising campaigns, we may load pixels from advertising platforms (e.g., Meta/Facebook, Google) to measure ad performance and serve relevant ads to visitors who have already engaged with our site.
You can control or disable cookies through your browser settings. Disabling cookies may impact some website functionality. We do not use cookies or tracking technologies to collect personally identifiable information beyond what you voluntarily provide. To opt out of interest-based advertising more broadly, visit optout.aboutads.info or networkadvertising.org/choices.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective date" reflects when we most recently updated it.
11. Contact Us
Ecomm Producers
Email: samar@ecommproducers.com
Phone: (305) 608-0282
Address: 13975 NW 22nd Ct, Pembroke Pines, FL 33028